Technical Support Engineer · HP Inc (Poly Division)
3.5+ years delivering enterprise B2B support for cloud-based audio/video and network-connected collaboration systems. Specialising in L1/L2 troubleshooting, SLA compliance, and turning complex technical problems into clear solutions.
Based in Bengaluru, Karnataka, I thrive at the intersection of hardware, software, and cloud platforms. Whether it's diagnosing a stubborn SIP registration issue or documenting a complex network topology, I bring precision and patience to every challenge.
My background in Computer Science Engineering gives me a solid foundation, while hands-on enterprise support work keeps me sharp on real-world problems — from Poly Edge series conferencing hardware to Azure AD fleet management at scale. I'm equally comfortable reading log files on Linux CLI as I am communicating technical findings to non-technical stakeholders.
Enterprise-scale support across global customers, delivered with precision.
A breadth of technical and interpersonal skills built from real enterprise environments.
A strong engineering foundation that powers real-world problem solving.
Side projects and concepts I'm exploring in my spare time.
Whether you have a technical challenge, a job opportunity, or just want to talk tech — I'm always happy to connect.